I bought my dream house through Bycroft Residential in November 2018. I dealt with Michelle who was Amazing. She always had time to take my calls and made me feel like I was her only customer. A neighbour has mentioned they are are considering moving and I've told them they need to speak with Michelle. Super star!!!
Good service
Sold our bungalow through Bycroft and have to say from start to finish What a Great service! Particular Thanks to Michele in the office and one thing I have to say is that after you've sold stc things tend to go a bit quiet but this is where Bycroft really earn their money, as weekly updates were given PLUS they often found things out we didn't know!! Must mention Chris as well and his professionalism. Thanks to all.
Bycroft have just sold my bungalow for me and their service and attention to detail have been outstanding from start to finish. It's unusual nowadays to come across a friendly estate agent that you really feel is working for you. They stayed in contact with me throughout, regularly updating and advising. I have experience of estate agents in the Norwich area where I have a second property I am selling and my experience with them has sadly been very different. They never contact you regularly (even when that was a request when I signed with them), you deal with a wide range of staff within the branch so there is no continuity of service, and overall you feel unimportant.I would without hesitation use Bycroft again and would recommend them as a friendly and effective company to deal with.
Me and my partner tried to rent a house through Bycroft only to be messed about no end. We thought everything had finally been sorted and our deposit was paid, for them to then tell us that we couldn't have the house and firstly refused to give us any of our money back. We eventually got some of it back. Safe to say we won't be using them in the future!
Bycroft Residential is a UK Real Estate Agency based in Great Yarmouth, East of England. Bycroft Residential is located at 14 Regent Street, Great Yarmouth NR30 1RN, UK.
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